CONCOURSE TECHNOLOGIES, INC.

Privacy Policy

Last modified: July 11, 2025

1. Introduction

Concourse Technologies, Inc. ("Concourse," "Company," "we," "our," or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us.

This Privacy Policy applies to certain personal information we collect and process as a controller when you:

This Privacy Policy does not apply to information collected offline or through other channels and websites unrelated to our business.

By accessing or using our Website, Services, or engaging with our Business, you agree to the terms of this Privacy Policy. If you have questions about our privacy practices, please contact us at privacy@concourse.co.

2. Information We Collect

We collect various types of information from and about users of our Website and services, including:

Personal Information You Provide to Us

This includes information you provide when registering on the Website, subscribing to services, contacting customer support, or interacting with features of our platform. Such information may include your name, postal address, email address, telephone number, payment information, and any other identifiers you provide.

Information Collected Automatically

When you interact with our Website and services, we collect certain information automatically, such as IP address, browser type, device identifiers, operating system, pages visited, and usage data through cookies, web beacons, and similar technologies.

Information We Collect from Third Parties

We may obtain personal information about you from third-party sources to support our services and comply with applicable laws and regulations. These sources include:

We ensure that all third parties receiving your information agree to maintain its confidentiality and use it only for authorized purposes in accordance with applicable laws.

3. How We Use Your Information

We use the personal and usage information we collect to operate our business, provide and improve our services, and support your experience on our Website. This includes:

Any other purpose disclosed at the time we collect your information, or with your consent. If you choose not to provide certain information, some features of the Website or services may not be available to you.

4. Disclosure of Your Information

We may disclose personal information we collect to third parties in the course of operating our business, providing our services, and fulfilling legal and contractual obligations. We disclose information only where necessary and in accordance with applicable law and contractual commitments.

We may share personal information with:

5. Your Choices and Controls

We provide individuals with choices about how their personal information is collected, used, and shared. Below are the tools and mechanisms available to manage your preferences:

6. State-Specific Privacy Rights

Depending on your location, you may have specific rights regarding your personal information under state laws such as the California Consumer Privacy Act (CCPA/CPRA), the Colorado Privacy Act, the Virginia Consumer Data Protection Act, the Connecticut Data Privacy Act, and the Utah Consumer Privacy Act.

These rights may include, where applicable:

To exercise these rights, please contact us at privacy@concourse.co. We may require you to verify your identity before processing your request to protect your privacy.

If you are a California resident, you have the right to request information about our disclosure of your personal information to third parties for their direct marketing purposes ("Shine the Light" request). You may submit such a request by contacting us at privacy@concourse.co.

California law also provides residents with additional rights regarding their personal information, including the right to:

To exercise these rights, please contact us at privacy@concourse.co. We will respond in accordance with applicable law.

7. International Data Transfers

If you are located outside of the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States or other countries where we or our service providers maintain facilities. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal information across borders, we implement appropriate safeguards to protect your data, such as standard contractual clauses or other mechanisms required by applicable law.

By using our Website or Services, you consent to the transfer of your personal information to the United States or other countries as described in this Privacy Policy.

8. Accessing, Correcting, and Deleting Your Information

You have the right to request access to, correction of, or deletion of your personal information that we hold. To make such a request, please contact us at privacy@concourse.co. We may ask you to verify your identity before processing your request to protect your privacy and security.

We will respond to your request in accordance with applicable laws and strive to comply promptly, except where we are legally permitted or required to retain certain information (such as for compliance, dispute resolution, or legitimate business purposes).

If you use Concourse Services through an employer or other organization, please note that the organization may control the personal information you provide, and you may need to direct your requests to that organization.

9. Data Security

We take reasonable administrative, technical, and physical measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards include, but are not limited to, encryption, access controls, secure development practices, and regular security assessments.

Despite these efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices.

If you believe your account has been compromised, please notify us immediately at privacy@concourse.co.

10. Data Retention

We collect and store personal information for the purposes outlined in this Privacy Policy. Subject to applicable law, we retain personal information for as long as we have a legitimate business or operational purpose to do so and as necessary to comply with our legal or regulatory obligations, resolve disputes, prevent fraud, and enforce our rights.

Please note that our retention obligations may require us to retain your personal information even after you cease using our Services or after your organization's contract with us ends. These obligations may also limit our ability to delete certain personal information upon request.

When the applicable retention period ends, we will securely delete, de-identify, or anonymize your personal information in accordance with our internal policies and procedures.

11. Children's Privacy

Our Website and Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 without verified parental consent.

If you are under 16, please do not provide any personal information through our Website or Services, including your name, address, telephone number, email address, or any user-generated content.

If we learn that we have collected personal information from a child under 16 without appropriate consent, please contact us immediately at privacy@concourse.co.

12. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our Website. Your continued use of the Website or Services after such changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@concourse.co

We will make reasonable efforts to respond to your inquiries and resolve any issues promptly.